About Us
CareLink was founded by healthcare executives and operators with decades of experience leading community health centers, health plans, and hospital systems — where the mission to deliver the best care often meets the reality of staffing shortages, rising costs, and workforce burnout.
We built CareLink to close that gap.
Our teams operate through HIPAA-compliant systems and are fully trained in U.S. healthcare standards and workflows. From Registered Nurses to virtual clinic receptionists, care coordinators, referral, eligibility specialists, data analysts, schedulers, and customer service representatives, CareLink provides comprehensive remote support that functions as a seamless extension of your in-house team.
By combining clinical expertise with virtual efficiency, CareLink helps health centers reduce operating costs by up to 60%, allowing clinics to deliver more affordable care, reinvest in quality initiatives, and strengthen margins — while also closing care gaps, improving performance metrics, and enhancing patient experience.
At CareLink, we believe no health center should have to choose between access, quality, and sustainability. We partner with you to deliverpractical, scalable, and mission-driven solutions that keep care moving forward.
Let our virtual team provide your practice with outcomes in mind so you focus on what's important for your mission.
- Patient-centered care.
What we Offer
After years of experience leading in healthcare organizations in the US and abroad, we understand the challenges that comes with wanting to do more for our patients. Care coordination, care planning, advance scheduling balancing - all these has to meet provider and support staff productivity while reducing inefficiencies in the current system like reducing "no shows" can be complicated challenging for managers and staff alike when trying to solve day to day operational issues.
Our model is created with these real day to day issues in mind. We understand your clinic is unique and that solutions have to be customized, scalable and flexible when it comes to improving workflows and managing staffing to patient demand and meeting your quality measures and improving patient experience.
